• Bulk ExportPossible issues
• INTERCONNECTPossible issues
• Lookup Line Type Intelligence [Legacy API]Possible issues
• MMS Long Code, North AmericaPossible issues
• MMS Toll-Free, North AmericaPossible issues
• SMS Toll-Free, North AmericaPossible issues
• Voice, Middle East & AfricaPossible issues
• MMS Short Code, North AmericaMaintenance
• SMS Long Code, North AmericaMaintenance
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• Account InsightsOperational
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Current incidents

• Voice Call Post Dial Delay from a Subset of Twilio Mobile Numbers to Iraq

  IdentifiedPossible issues

  Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  Started recently · 2026-08-16 23:36 UTC

  Official incident update

  1. 2026-08-16 23:36 UTCInvestigating

     Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Iraq. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. 2026-08-16 23:44 UTCIdentified

     Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. 2026-08-17 00:45 UTCIdentified

     Twilio customers may be experiencing voice call post dial delay from Twilio Mobile Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. 2026-08-17 02:46 UTCIdentified

     Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. 2026-08-17 06:47 UTCIdentified

     Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

• Elevated errors impacting Interconnect in Frankfurt Edge

  MonitoringPossible issues

  We continue to monitor the issue related to elevated errors impacting Interconnect in Frankfurt Edge. We will provide an update as soon as more information becomes available.

  Started recently · 2026-08-16 20:28 UTC

  Official incident update

  1. 2026-08-16 20:28 UTCInvestigating

     We are investigating a service interruption with Interconnect in the Frankfurt edge. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. 2026-08-16 21:20 UTCMonitoring

     Interconnect in the Frankfurt edge is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

  3. 2026-08-16 21:20 UTCMonitoring

     Customers who have interconnection with Twilio exclusively in the Frankfurt region may have experienced intermittent service interruptions for their Twilio Interconnect connections. This is due to an ongoing issue with an upstream network provider affecting the Frankfurt region.

  4. 2026-08-17 03:13 UTCMonitoring

     We continue to monitor the issue related to elevated errors impacting Interconnect in Frankfurt Edge. We will provide an update as soon as more information becomes available.

  5. 2026-08-17 05:04 UTCMonitoring

     We continue to monitor the issue related to elevated errors impacting Interconnect in Frankfurt Edge. We will provide an update as soon as more information becomes available.

  6. 2026-08-17 09:10 UTCMonitoring

     We continue to monitor the issue related to elevated errors impacting Interconnect in Frankfurt Edge. We will provide an update as soon as more information becomes available.

• Elevated Microsoft 365 IP Blocks Causing Delivery Failures for Multiple Users

  MonitoringOperational

  Beginning Aug 14 2026, ~21:45 UTC, we have observed an increase of 10-15% in blocks from Microsoft 365 impacting all Twilio Sendgrid IPs. We have confirmed with other industry contacts that they are observing similar behavior. The blocks are being observed at many domains hosted by Microsoft 365 and are not confined to a specific subset of recipient domains. Some users continue to see elevated...

  Started recently · 2026-08-15 14:16 UTC

  Official incident update

  1. 2026-08-15 14:16 UTCMonitoring

     Beginning Aug 14 2026, ~21:45 UTC, we have observed an increase of 10-15% in blocks from Microsoft 365 impacting all Twilio Sendgrid IPs. We have confirmed with other industry contacts that they are observing similar behavior. The blocks are being observed at many domains hosted by Microsoft 365 and are not confined to a specific subset of recipient domains. Some users continue to see elevated...

• SMS Delivery Delays from Twilio to Telemat Cel and Algar Telecom Brazil

  IdentifiedPossible issues

  Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  Started recently · 2026-08-15 12:55 UTC

  Official incident update

  1. 2026-08-15 12:55 UTCInvestigating

     Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. 2026-08-15 14:05 UTCInvestigating

     Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. 2026-08-15 16:07 UTCInvestigating

     Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. 2026-08-15 20:08 UTCInvestigating

     Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. 2026-08-15 21:04 UTCIdentified

     Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  6. 2026-08-15 22:04 UTCIdentified

     Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  7. 2026-08-16 00:04 UTCIdentified

     Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  8. 2026-08-16 04:10 UTCIdentified

     Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  9. 2026-08-16 12:05 UTCIdentified

     Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  10. 2026-08-16 13:18 UTCIdentified

      Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  11. 2026-08-16 15:28 UTCIdentified

      Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  12. 2026-08-16 19:29 UTCIdentified

      Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  13. 2026-08-17 03:30 UTCIdentified

      Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

• United States SMS and MMS Carrier Maintenance - T-Mobile

  ScheduledMaintenance

  Started recently · 2026-08-14 14:29 UTC

  Official incident update

Uptime

Availability from independent checks, with recorded incidents and downtime in each window. Monitoring since Aug 14, 2026. Period percentages appear only after we have full coverage for that window.

How this status checker works

Frequently asked questions

Is Twilio down right now?

Possibly — Twilio may have issues. Who's Down Today currently shows Twilio as possible issues. Check the live status, recent incidents, and response-time chart on this page. If the site works for you, the issue may be regional or limited to some features.

Is Twilio down for everyone or just me?

A confirmed issue on this page means our sources detected a problem, but that does not always mean every user is affected. Some incidents are regional, affect only some features, or appear as slow loading instead of a full outage.

What should I do if twilio.com is up but I still cannot access it?

Try opening twilio.com from another browser, device, or network (for example a mobile hotspot). You can also disable a VPN, flush local DNS, restart your router, or check whether your internet provider is having issues. If the site works elsewhere, the problem is likely local rather than a confirmed Twilio outage.

How does Who's Down Today check if Twilio is down?

We combine independent HTTP reachability checks with public status information where it exists, plus anonymous user reports submitted on this site. When Twilio publishes a public status page or incident feed, that official signal is treated as a strong input. A single failed probe is treated as a possible transient or regional failure, not an automatic global outage. Bot protection, geo restrictions, and HTTP 403 responses are not automatically classified as downtime.

What does a Twilio outage mean?

An outage on this page means recorded incidents or failed checks indicated that Twilio was not responding normally. That does not always mean every user was affected. Some outages are regional, some affect only certain features, and some appear as errors or slow responses instead of a full failure.

Can this page tell me the root cause of a Twilio outage?

Not exactly. We can show when an issue started, how long it lasted, the public incident title, and symptoms such as timeouts or slow response times. We do not have access to Twilio's internal systems, so we cannot identify a private root cause such as a failed deploy or database incident unless the provider publishes it.

How do I report an issue with Twilio?

Use the report form on this page if Twilio looks down for you. Reports are anonymous, rate-limited, and used as supporting evidence alongside official sources and independent checks. For services without an official feed, a spike in reports on this site can surface possible issues even when the website still responds.